Actually, this post is about my newly acquired iPhone 4. Got it last week and it only took 2 business days for AT&T (aka Death Star) to ship it to me. Pretty quick considering they were warning about 8-10 days back-orders.
After a long deliberation1, I finally pulled the trigger and made the switch from expensive Verizon (without the cool toys), to the nickle & dime AT&T (with the cool toys). While in China, I found my iPhone 3G to be very useful and it’s advantageous to get a GSM phone. Plus, I’ve always enjoyed using the iPhone, ever since I got it in December 2009.
My only concern now is the AT&T service.
I got a good start with AT&T Premiere Support, as they were able to sort out the changes in my orders and plan. They were able to fix everything on the phone, including transferring my Verizon phone numbers.
I haven’t received my monthly bill yet, but the AT&T Premiere Store estimated it to be about $80/month, including discounts. I also got the Personal Data plan that has a 2 Gigs/month limit for about $20. I wish they still have the unlimited plan, because watching my data usage is a pain. I’m not a heavy wireless internet user, but I do want to enjoy listening to Pandora App for an hour each day, without being afraid of overage charges. However, I think I won’t reach that limit considering it takes 20 Mb each day to listen to Pandora in my car.
Speaking of 3G coverage, while listening to Pandora, I discovered a black hole in AT&T’s data network. On the North East side Jamboree and Portola, near the Fire Authority, wireless data coverage was simply non-existent. Pandora would just stop playing. It wasn’t until I turned the corner, and went past the 261 Toll road ramp, that it would resume. AT&T really needs to plant more cell towers in the area to fill in the gap. I also wonder if it’s the city’s fault? Case in point, the city of San Francisco takes 3 years to approve new cell tower!
The grumblings continued with co-workers complaining about dropped calls. I got a couple of dropped calls while driving on 241 Toll Road, south of 133 Toll, but that was expected due to the hilly terrains and lack of cell towers. Anyway, I don’t make that many voice calls. The phone calls I make are with my wife, a free mobile-to-mobile calls, and the connection is mostly clear and stable.
So with AT&T, I’m not too proud of the technological terror they’ve constructed. They definitely have the money and demand to improve the network. Maybe what they need is an act of Congress, which I’ll doubt it’ll happen since they have enough lobbyists in Washington to keep the company out of trouble.
- Between me, myself, and I. [↩]